We ensure safe, tailor-made journeys, offering premium services, personalized adventures, and a commitment to sustainability, making every ride an unforgettable and transformative journey.
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How does the bike rental process work?
Renting a bike is a seamless experience. Visit our website, select your desired bike and rental duration, and effortlessly proceed through the checkout process. For those spontaneous adventures, our physical location welcomes walk-ins for on-the-spot rentals. Your journey begins with an easy and efficient rental process designed for your convenience.
What types of bikes do you offer for rent?
Our fleet caters to various preferences. From sleek road bikes for speed enthusiasts to sturdy mountain bikes for off-road adventures, we’ve got it all. We also offer hybrid bikes for a versatile and comfortable ride.
Are helmets and other safety gear included with the rental?
Safety first! Every bike rental includes a mandatory helmet and basic safety gear. We prioritize your well-being and ensure you embark on your cycling adventure fully equipped for a secure and enjoyable experience.
Can I book a bike tour for a large group?
Certainly! Polka Dot Cycling welcomes group bookings, delivering an immersive and enjoyable experience. Contact our team in advance, and we’ll customize a tour to accommodate your group size, preferences, and any special requests. Elevate your group adventure with us.
Do you offer custom or private bike tours?
Indulge in a personalized cycling experience with our custom and private bike tours. Polka Dot Cycling tailors each tour to your preferences, whether it’s a special occasion, a team-building event, or a personal adventure. Join us for a memorable and uniquely crafted journey.
What makes your premium bike tours so different?
Elevate your cycling experience with Polka Dot Cycling’s premium bike tours. What sets us apart is a meticulous blend of scenic beauty, cultural immersion, and personalized service. Our expert guides curate journeys beyond the ordinary, ensuring a luxurious and unforgettable adventure that transcends typical bike tours.
How long do the bike tours typically last?
With us, time transforms into a captivating journey. Our premium bike tours boast durations ranging from 3 to 6 hours, allowing participants to fully immerse themselves in the beauty of the surroundings. Every moment is curated for optimal enjoyment, promising a truly enriching experience.
Are there different difficulty levels for bike tours?
Polka Dot Cycling caters to cyclists of all levels. Our premium bike tours are labeled with varying difficulty levels, ensuring you choose an experience aligned with your comfort and skill. From leisurely rides to more challenging routes, each tour promises an extraordinary adventure tailored to your preferences.
How can I book a bike rental or tour?
Booking your cycling adventure with Polka Dot Cycling is a straightforward process designed for your ease. Visit our website to choose your preferred bike or tour, select the rental period or tour date, and seamlessly navigate through the checkout process. For those who prefer an in-person experience, our physical location welcomes walk-ins for spontaneous bookings. Your journey begins with a hassle-free and efficient reservation process.
Is there a minimum age requirement for rentals or tours?
Safety is our priority. For bike rentals, the minimum age requirement is 18 years. However, our family-friendly bike tours cater to participants of all ages. Specific age requirements and recommendations for tours are detailed in the tour descriptions, ensuring a safe and enjoyable experience for everyone.
What is your cancellation policy?
We understand that plans can change. At Polka Dot Cycling, our cancellation policy is designed to provide flexibility and transparency. We kindly advise to notify us of your cancellation as soon as your plan changes and we will try to do our best. For more details and exceptions, please refer to our comprehensive cancellation policy, here: read more
How are rental prices determined?
Polka Dot Cycling delivers transparent and competitive pricing for an array of budgets. Our rental prices are determined based on the type of bike and duration. Detailed pricing is available on our website, ensuring clarity and simplicity in your booking process.
Are there any additional fees I should be aware of?
Our pricing is straightforward, with the rental fee covering the bike, helmet, and basic safety gear. Any additional services or requests may incur extra charges, which we communicate clearly during the booking process. We aim to provide you with a seamless and predictable experience.
What forms of payment do you accept?
At Polka Dot Cycling, we prioritize convenience. We accept major credit cards and cash for in-person transactions. Our secure online booking system accommodates various payment methods, ensuring your financial information is handled with the utmost care.
What do I do in case of a bike malfunction during a tour?
We prioritize your seamless journey. In the rare event of a bike malfunction, our tours include support vehicles and guides proficient in basic repairs. Swift bike replacements ensure minimal disruption, guaranteeing a trouble-free cycling experience.
Is there on-site support or assistance available?
Yes, Polka Dot Cycling’s dedicated on-site support team is ready to assist you during the tour. From bike adjustments to route guidance, our team ensures a smooth and enjoyable journey. Your satisfaction and comfort are our top priorities.
How often are the bikes maintained?
Reliability is key. Our team conducts regular maintenance on our bikes to ensure optimal performance. Thorough inspections and routine checks are standard procedures. Our commitment to safety and excellence shines through in the meticulous care of our equipment.
1000+ Happy customers
What a fantastic 3 day guided road bike tour! Starting in Ljubljana via lake Bled and into the mountains. Finishing in Trieste. Miha is an expert guide who was very friendly and attentive to the needs of our group. The route was demanding but spectacular and fitted the capabilities of our 7 riders with an average age of 58. The bikes were top quality and very well maintained. We will definitely book again. Highly recommended 👍👍
We did a private cycling trip in Slovenia with Miha and his company. We had a fantastic time and are already thinking about coming back. Miha was a great guide and went out of his way to re arrange some things for us when we were hit with bad weather.
Couldn’t recommend Polka Dot Cycling more highly! Fantastic bikes, terrific support and wonderful to work with! We had a group of 8 cyclists with very different bike needs. Tadeja was amazing to work with in securing just the right bikes, making sure each was fit well to the rider, that all were equipped for a week of riding. She also provided suggested riding routes w turn by turn instructions and was available as questions came up during the week. Couldn’t have asked for better support or a better experience! Highly recommended!
Excellent service and very personable. Tadeja suggested great routes and was very responsive to my queries. Rented the Scott Addict 10 – the bike was well maintained and rode like a dream. Highly recommend!
Great road bike rental! Friendly and attentive staff, well-adjusted bike with helmet and lock provided. Fair price for a fully carbon frame and modern specs. Highly recommend!
We went early and were able to rent two awesome road bikes for cylcing. Despite the rain, we had an adorable ride. Service was very good and kind! We loved it!
CLOSED DURING OFF-SEASON
in the Off-Season from October to May our shop is closed.
During this time we normally accept your bookings and reply to your inquiries.
You are warmly welcome to visit us again during our opening times.
Your Polka Dot Cycling